Terms and Conditions


Welcome to the Accessible South Africa website. Please read these terms and conditions before continuing with adding your product or service. By listing on the Accessible South Africa (“ASA”) website, you agree to be bound by these terms and conditions.

Our Service

Accessible South Africa is a one-stop platform for travellers with disabilities to plan their holiday. It is also a platform for tourism establishments to showcase their products that are universally accessible. ASA is not a ‘policing’ body, we aim to empower and uplift differently-abled travellers by providing information on travel experiences. By partnering with tourism establishments we intend to promote universal access. Through forging partnerships we are focusing on creating experience-based opportunities for people of all abilities to enjoy facilities provided, and to encourage and support establishments in the ongoing journey towards universal access. This includes information for travellers who are:

 Wheelchair Users
 Sight Impaired
 Hearing Impaired
 Intellectually Challenged
 Parents & Tots
 The Elderly

We are not a booking site, we simply provide a hub for information on accessible facilities, and the responsibility for accuracy of information on facilities lies with the establishment choosing to list on our website. All enquiries, bookings and other correspondence will take place directly between the potential guest and the establishment, we do not engage in third-party bookings or take a percentage of commission for any bookings completed.


Content supplied by an establishment such as logos, photographs and copy remain the property of the respective establishment, but by listing on the ASA website, you give permission for this content to be shared on our website, social media channels, newsletters and other platforms or marketing materials in order for ASA to promote your establishment on your behalf.

Use of Our Website

Accessible South Africa provides a platform for a specific market to match their travel needs with products on offer. It is the responsibility of the establishment to provide accurate and detailed information of facilities. We encourage the provision of itemised facility descriptions and multiple photographs displaying universally accessible facilities in order for travellers to make informed decisions based on individual requirements.
Accessible South Africa may, at our sole discretion, at any time and without notice or liability, suspend or remove a listing for any reason or if we find an establishment does not meet at least minimum requirements for universal access.

Use of Accessible South Africa Logos and Badges

On successful listing of an establishment or product on the Accessible South Africa website by the owner, or duly authorised representative, said establishment may display the Accessible South Africa member badge on their own website or marketing material as a declaration of the commitment towards becoming a universally accessible establishment. An establishment may invite a team member of Accessible South Africa to conduct an assessment and feedback visit, in which case, if found to adhere to the requirements for a specific category of access, the relevant experience badge/s will be awarded.

Disclaimer and Limitation of Liability

Accessible South Africa bears no responsibility for information supplied by an establishment and any issues arising between a traveller and an establishment as a result of information supplied by the establishment on our website.
All bookings made as a result of a traveller sourcing information on our website are strictly between the traveller and the establishment. Accessible South Africa has no liability for any issues, damages, breaches in agreement or any claims.

Cancellation of Membership

Upon submitting your listing on the Accessible South Africa website, you agree to pay the annual membership fee as stipulated in advance. Listings will only be approved if all information has been provided and payment has been made. Payments are made annually in advance and will not be refunded should an establishment wish to terminate membership before the 12 months has passed. Renewal notice will be submitted timeously, giving an establishment sufficient time in which to consider renewing for a further 12 months.